Letter From The Editor
Ten days ago, PickTheBrain along with numerous other WordPress blogs, was hacked, and now finally we’ve debugged the system and are operating back at full force!
Continue reading
A Powerful Guide To Active Listening
Image courtesy of Joee_halloween We have two ears and one mouth. Just based on our body parts, you’d think we’d all be natural listeners. But we’re really not. You’re born with the ability to hear, but you have to develop … Continue reading
How to Deal With Call Centers
I spent over a year working in the call center for a bank. Just the other week, I used my knowledge of these strange beasts of the modern economy to save over $200 on a phone bill. And this wasn’t … Continue reading
