True leaders ‘influence’ and ‘inspire’ people.  They also have a knack for thinning the herd.  Lazy leaders/ managers allow horrible personalities to linger and influence, which ultimately hurts business, no to mention the morale of the workers who care.

I have always interviewed every employee  (where there seemed to be communication breakdowns) to get their take on things and try to see if they are interested in being part of the “improvement”.  Most people with any decency will make plans to leave a company once they realize the business is committed to being better run and more inclusive if they are NOT team players.  On the other hand, people who are inspired to work but may feel ‘beat down’ by poor management may feel a keen sense of renewed enthusiasm.  I feel this is all directly related to sound leadership. I have seen it in action.

The leader has to set the example. 

The golden rule is to treat your friends, family, neighbors, employees, co-employees, employers and customers/ clients the way YOU expect to be treated.   Everyday.  If  everyone followed that rule there would be no need for any other rules.