How to Deal With Call Centers

I spent over a year working in the call center for a bank. Just the other week, I used my knowledge of these strange beasts of the modern economy to save over $200 on a phone bill. And this wasn’t the first time my knowledge of how call centers operate has come in handy - there have been multiple occasions when I have saved myself not only money, but also a lot of time and frustration by sticking to 5 simple rules. Click here to continue »