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	<title>Comments on: 5 Steps to an Effective Apology</title>
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	<link>http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/</link>
	<description></description>
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		<title>By: Public insurance adjusters</title>
		<link>http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/comment-page-1/#comment-78347</link>
		<dc:creator>Public insurance adjusters</dc:creator>
		<pubDate>Fri, 05 Feb 2010 05:42:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/#comment-78347</guid>
		<description>May I tell you that I am enriched with this wonderful information. Nice info.</description>
		<content:encoded><![CDATA[<p>May I tell you that I am enriched with this wonderful information. Nice info.</p>
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		<title>By: Mr Data</title>
		<link>http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/comment-page-1/#comment-77381</link>
		<dc:creator>Mr Data</dc:creator>
		<pubDate>Sat, 02 Jan 2010 08:40:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/#comment-77381</guid>
		<description>Yay image link works so good night.</description>
		<content:encoded><![CDATA[<p>Yay image link works so good night.</p>
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		<title>By: Would You Accept Tiger Woods Apology? &#171; PR Resolutions</title>
		<link>http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/comment-page-1/#comment-77247</link>
		<dc:creator>Would You Accept Tiger Woods Apology? &#171; PR Resolutions</dc:creator>
		<pubDate>Thu, 24 Dec 2009 08:43:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/#comment-77247</guid>
		<description>[...] evaluating the effectiveness of his apology according to Tom O Leary&#8217;s five steps to an effective apology,  I noticed that Woods did take responsibility for his actions and he did not try to justify his [...]</description>
		<content:encoded><![CDATA[<p>[...] evaluating the effectiveness of his apology according to Tom O Leary&#8217;s five steps to an effective apology,  I noticed that Woods did take responsibility for his actions and he did not try to justify his [...]</p>
]]></content:encoded>
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		<title>By: Once Wrong</title>
		<link>http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/comment-page-1/#comment-76651</link>
		<dc:creator>Once Wrong</dc:creator>
		<pubDate>Mon, 16 Nov 2009 19:57:50 +0000</pubDate>
		<guid isPermaLink="false">http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/#comment-76651</guid>
		<description>I love this article completely, what&#039;s behind an apology is as important if not more than how, when or where it was given. My friend received the nicest apology from someone she knew on the web at oops im sorry. It was obviously sincere and the fact that it was posted publicly took courage. She accepted the apology with the same sincerity it was given ... all better :)</description>
		<content:encoded><![CDATA[<p>I love this article completely, what&#8217;s behind an apology is as important if not more than how, when or where it was given. My friend received the nicest apology from someone she knew on the web at oops im sorry. It was obviously sincere and the fact that it was posted publicly took courage. She accepted the apology with the same sincerity it was given &#8230; all better <img src='http://www.pickthebrain.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: Was Pepsi&#8217;s Apology Effective? &#171; PR Resolutions</title>
		<link>http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/comment-page-1/#comment-76386</link>
		<dc:creator>Was Pepsi&#8217;s Apology Effective? &#171; PR Resolutions</dc:creator>
		<pubDate>Mon, 02 Nov 2009 01:16:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/#comment-76386</guid>
		<description>[...] evaluate the effectiveness of Pepsi’s apology according to Tom O Leary’s five steps to an effective apology. I think that his steps are a great way to determine the effectiveness of an [...]</description>
		<content:encoded><![CDATA[<p>[...] evaluate the effectiveness of Pepsi’s apology according to Tom O Leary’s five steps to an effective apology. I think that his steps are a great way to determine the effectiveness of an [...]</p>
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		<title>By: Have you apologized lately? &#171; PR Resolutions</title>
		<link>http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/comment-page-1/#comment-76292</link>
		<dc:creator>Have you apologized lately? &#171; PR Resolutions</dc:creator>
		<pubDate>Wed, 28 Oct 2009 04:36:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/#comment-76292</guid>
		<description>[...] how should we apologize? According to Tom O Leary there are five steps to an effective apology. I think his steps work really [...]</description>
		<content:encoded><![CDATA[<p>[...] how should we apologize? According to Tom O Leary there are five steps to an effective apology. I think his steps work really [...]</p>
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		<title>By: gio</title>
		<link>http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/comment-page-1/#comment-72140</link>
		<dc:creator>gio</dc:creator>
		<pubDate>Thu, 26 Mar 2009 00:55:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/#comment-72140</guid>
		<description>Right now I&#039;m in a big mess...i hope this will help me. What if they don&#039;t want to talk, or listen? would it be best to let them be? i really don&#039;t want to make it worse...</description>
		<content:encoded><![CDATA[<p>Right now I&#8217;m in a big mess&#8230;i hope this will help me. What if they don&#8217;t want to talk, or listen? would it be best to let them be? i really don&#8217;t want to make it worse&#8230;</p>
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		<title>By: Susie</title>
		<link>http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/comment-page-1/#comment-71872</link>
		<dc:creator>Susie</dc:creator>
		<pubDate>Sun, 08 Mar 2009 03:02:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/#comment-71872</guid>
		<description>thanks.. i realized its easier to apologize quicky.. because as time goes on it gets harder and harder. And i believe apologizing in person is the best way to go.</description>
		<content:encoded><![CDATA[<p>thanks.. i realized its easier to apologize quicky.. because as time goes on it gets harder and harder. And i believe apologizing in person is the best way to go.</p>
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		<title>By: me</title>
		<link>http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/comment-page-1/#comment-71061</link>
		<dc:creator>me</dc:creator>
		<pubDate>Sun, 01 Feb 2009 20:16:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/#comment-71061</guid>
		<description>thanks. im like taking notes on this. youre smart and this is good advice. im trying to fix a relationship that i care so much about and i hope this  helps...</description>
		<content:encoded><![CDATA[<p>thanks. im like taking notes on this. youre smart and this is good advice. im trying to fix a relationship that i care so much about and i hope this  helps&#8230;</p>
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		<title>By: fici gone</title>
		<link>http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/comment-page-1/#comment-69856</link>
		<dc:creator>fici gone</dc:creator>
		<pubDate>Sun, 07 Dec 2008 22:30:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.pickthebrain.com/blog/5-steps-to-an-effective-apology/#comment-69856</guid>
		<description>you didn&#039;t give me real example.send me an apology mail.

Thanks.</description>
		<content:encoded><![CDATA[<p>you didn&#8217;t give me real example.send me an apology mail.</p>
<p>Thanks.</p>
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