Lori Taylor is a direct marketing specialist and personal development writer. Follow her on Twitter.

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  • http://hanofharmony.com The Vizier

    Hi Lori,

    Saying sorry can be difficult especially when our egos are involved. I love your 2 step process of accepting responsibility and letting go. It also helps to place yourself in the other party’s shoes to see where they are coming from. The problem with conflicts is that we are so caught up in our own point of view that it is hard to see the other person’s point of view. When you understand their side of the argument, it is easier for you to empathize and say sorry to end the pointless conflict.

    Your 5 ways of saying sorry are indeed extraordinary. I have used the hug, but never the other methods. I think I might just try the list of top 5 reasons why someone is important to me the next time I have to say sorry.

    Thank you for sharing your ideas! :)

    Irving aka the Vizier

  • Pingback: 5 Extraordinary Ways To Say “I’m Sorry” and Mean It (using this 2-step process) | Lumpuckeroo | Self Improvement - Overcoming Lumpuckeroo

  • willy

    Hi Lori, excellent piece again. BUT….. when a couple of blue collar factory folks like myself don’t want or need to hear the spoken work(and definately NO HUGS). A simple apology works wonders if you can get by the pride thing. Personally I think time is the best solution because when working together we know it’s either something in our personal lifes or nagging pains that refuse to abate that causes us to strike out. We know we’re all in this together. As for family and friends (not coworkers) this is very good advice. Besides…I like Hugs from my female friends.willy

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  • http://blog.self-improvement-saga.com/ Nea | Self Improvement Saga

    This is a really great article. Apologies take a lot of courage, but many people think the opposite. They feel that apologizing or admitting to being wrong is a sign of weakness. This mentality is destructive to relationships. We must realize that we all make mistakes and it is seldom that either person is 100% right. If a sincere apology can make a positive difference with someone I love, I’ll deliver.

  • http://www.lorirtaylor.com lori taylor

    Willy, your point is well taken. I worked in the printing industry for 17 years so I get that you can’t walk across the plant floor and give a hug. What I found when I’ve lost my temper with people there, all I do is call them and say “I’m not proud of how I handled my frustration today. I hope you’ll accept my apology and commitment to want to have a better working relationship with you.” I usually take a look at what happened and focus on forgiving ME for my lack of emotional fitness – it always takes 2 to tango – so I started seeing the conflicts as a “challenge’ – and whoever lost it first, lost. :) Fake it until you make it! Hope you have a great day.

  • http://www.lorirtaylor.com lori taylor

    Nea, thank you for your comment. I agree. I’ve even said I’m sorry when I KNEW I was 100% “right”. Why? Because I was sorry they were so upset. I was sorry that in the moment it was more important for me to be right than to protect their feelings. Sometimes if we just see our part and how THEY see it, it’s not that hard to say “I’m sorry you are so upset by my words today. It was not my intent to make you feel bad.” If you stay solid in your frequency of sincerity, I’ve rarely had them go badly. Have a nice weekend!

  • http://www.lorirtaylor.com lori taylor

    Irving thank you for the compliment and for the well thought out comment. I love to see people add value to any person’s attempt to share. But yes the hard part about conflicts is the MIND (not heart) need to be RIGHT. It’s the left side of the brain which is constantly applying meaning (filters) to the situation you are in. But the mind can not “see” beyond what it is programmed to do – this programming is based on child hood, etc – past experiences, so it only has one natural lense – YOURS. It’s your heart (where compassion and empathy live) that is able to see the other person and remind you it’s more important to love them than to be right. :)

  • http://www.pawsalmighty.com kim rubin

    “Love is never having to say you’re sorry” and if you buy that one, I have some swampland in the Everglades to sell you! J.

    Great article Lori. I think it is equally important to be able to give the other person an opportunity to apologize for YOUR hurt feelings. Receiving an apology is a very generous act.

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  • http://www.freelancewritingdreams.com Samantha Gluck

    What a great article! I found a link to it on another website and thought I’d check it out. I’ve always been good at apologies. I learned that from my sweet father. The people in my life are far too important to me to hold on to foolish pride or self — I adore my life, my sweet husband, my beautiful children, and my friends far too much to hold  back. I love your suggestions. They offer unique ways to apologize and set things right again. It seems that most of all, I’m apologizing to my G-d, my Savior — I think my mis-steps in life offend Him first and others second. Kids and I go to confession regularly, as orthodox Catholics, and difficult as it is — it renews us and sets us free — each and every time.

  • Ngamboyshinglai

    asking forgiveness to my wife..

  • Buffgirl101

    josh.. i hate this, and im really sorry for lying to you i fell really bad i hate to see you like this:( i really hate you being mad at me and im sorry for everything :*( will you please forvive me?

  • Marija Stazic

    I did… but we do not choose our blood :-( (( as we choose our water… some people do not accept ‘why’, they just turn their back on you in the wort time in your life ..

  • Gunitsgirl15

    I have a hard time with just admitting I’m wrong andright now I would give anything to be able to sit down and talk to him about this but I do not even know where to began with apologizing to him. Just hope tomorrow will be better and rings will stay on fingers. I love the advice though but it is easier to read then do. But I do see now that it is about time I grow up and start admitting when I’m wrong and swollow my ego

  • Baywatchfan

    awesome   this  is great!

  • Brett Barton

    This is the stupidest load of emotional tripe I have ever run across on the net.  What on earth landed me on this page?

  • http://www.facebook.com/profile.php?id=100002509087497 Tommy Parker

    This lies, I just tried it. And it did not work. You liars. You are not nice.

  • Aliakberkhan

    hi lori, and my all sweet friends i am facing same problem now a days i love some 1 and say sorry from last 30 days but she still say nathing even single word. i love her some time i feel to let her go but at that time hope came inside me and pull me toword her very strongly and give me that new , son u r doing gud even u did something rong but u r trying for gud and love so do it again and again 1 day she will turn toword u, lori help me plz i love her :( plz pray for me u all my friendss 

    • Khushi

      hiiii…i’l pray for u..:)god bless u both…be happy

  • Pingback: 4 Things to Do When Saying I'm Sorry | Chiara Says

  • Nathan

    Does this advice work at a young age? Say 13? I’ve tried the hug and poem, I don’t have any truly important photos of us, the 5 top reasons why the person is important letter didn’t work and I’m not sure if i should donate money because I don’t know where to send it and all. Sorry, I’m sure most of you are busy with other more important problems but  she just means to much for me to lose

    • Heatherhigson

      dear nathan, bless u sugar. just read ur mess and hope u r happy, and where u want to bexx

  • Gentle Dragon

    Hi Lori,

    In thinking about the best, most sincere apology that I have ever heard, it came from a Boy Scouts of  America Council representative. We had a disagreement over the phone and I don’t think that he matched me with my name. Anyway, soon after, he sees me at an event and rapidly approaches me and asks, “Are you Nikki?” I responded yes and he replied, “Listen, I want to apologize, I got totally out of hand.” I knew that it truly was from the heart and told him that I understood and that no apology was necessary. A very good man–I like people who can admit a mistake! I have no doubt that we can work together in the future with absolutely no hard feelings.

    Nikki

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  • LoveDragon21

    could you please post a way how to get your best friend to forgive you after you lied to them and they found out? can anybody just give me some advice? I am a 13 year old girl and I made a white lie to my best friend and she is still VERY mad at me… These are all very good reasons, but none of them quite fit tomy situation. Thanks all.

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  • guest

    i love the suggestions it really helped un fortuneately not power ful enough to maake him stay. my boyfriend left me today